Frequently Asked Questions

No, we are happy happy to tour at no cost.

No we welcome both appointments and walk-ins. While walk-ins are always welcome, scheduling an appointment is recommended to minimize wait times and ensure we can provide you with the best possible service. We look forward to seeing you!

Our management team is readily available during business hours. We're open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. Our community is closed on Sunday. You're welcome to stop by during those hours, or give us a call if you'd like to speak with a manager.

You can apply online at your convenience, or you're welcome to visit our office and complete your application in our business center. Our team will be happy to assist you with the application process if needed.

1. Complete your online application (applicants must be 18 years of age or older).
2. Submit all required supporting documents using the secure link that will be sent to your email.
3. Your application will be reviewed and processed.
4. A final decision will be made once the review is complete.
5. If your application is approved, our team will contact you with the next steps for completing your lease and provide your move-in information.

A previous eviction does not automatically disqualify you. Every application is reviewed individually based on our rental criteria. We encourage you to submit an application, and our leasing team will evaluate your information and notify you of the final decision.

Application processing times may vary from 1-3 days depending on how quickly we receive all required documents and verify your information. Once your application and supporting documents have been submitted, we'll review everything as promptly as possible and notify you as soon as a final decision has been made.

Up-front costs include a $50 application fee. If your application is approved, the administration fee is due upon approval, the security deposit is due within 72 hours of approval, and your first month's rent is due on your move-in day.

We offer several convenient ways to pay your rent. You can make payments online through our resident portal using a debit or credit card (credit/debit card processing fees may apply), or you can pay directly from your bank account (ACH) at no additional charge. If you prefer to pay in person, we can print a payment coupon that you can take to a participating local Walmart to make your payment.

You can pay your rent online through our Loft Resident Portal. Simply log in to your account to make a secure payment using your preferred payment method. If you need help accessing your account or setting up online payments, our leasing office will be happy to assist you.

Yes, there are some monthly fees associated with the community. These include:

Pest Control: $5/month,
Community Fee: $10/month,
Trash Service Fee: $11/month,
Valet Trash: $22/month,
Utility Administration Fee: $3/month,

Our leasing team can provide additional details about any applicable charges based on your specific apartment and lease agreement.

Yes, it is a requirement to purchase renters insurance.

Utilities are not included in your rent.

Yes, we offer a referral program for current residents who refer friends or family to our community. Please contact our leasing office for the current referral bonus details, eligibility requirements, and any program terms.

No, we do not offer a price reduction for paying in advance.

Security deposit transfer options may vary depending on the communities involved and the terms of your current lease. Please contact our leasing office for details, and we’ll be happy to review your situation and let you know whether your deposit can be transferred or if a new deposit will be required.

No, subletting is not permitted.

If you need to break your lease, a 60-day written notice is required and a lease termination fee equal to one month's rent will be applied.

Our community offers a variety of amenities for residents to enjoy, including two swimming pools, a kids’ playground, a dog park, a soccer field, a tennis court, a fitness center, and an on-site laundry facility. We’re committed to providing convenient spaces for recreation, relaxation, and everyday needs.

The pools are normally open from 10am - 10pm.

Yes, parking is available for our residents. Please contact our leasing office for details regarding parking options, availability, and any applicable parking policies or fees.

Yes, our community is pet friendly! We welcome your furry companions and offer a dog park for residents to enjoy. Please contact our leasing office for details about our pet policy, including breed restrictions, fees, and requirements.

There is a one-time pet fee of $400 and monthly pet rent of $20. These fees are applied per pet.

Yes, we do enforce breed restrictions. Please contact the leasing office for more details.

Yes, our community has a dog park available for residents and their pets to enjoy. It provides a convenient space for your furry friends to get exercise and socialize.

We offer black or stainless-steel energy-efficient appliances that include refrigerator, dishwasher, stove and oven.

No, we do not.

We do not, we offer 12 month lease only.

We do not offer corporate leases.

No, but we do offer parcel lockers.

Our fitness center offers a variety of exercise equipment to help residents stay active and reach their fitness goals. For specific equipment details, please contact our leasing office or stop by for a tour of the gym.

Yes, our community has guidelines in place to help ensure a comfortable environment for all residents. Quiet hours are from 10pm-6am daily and any fees or requirements related to using communal spaces are outlined in our community policies and lease agreement. Please contact our leasing office for specific details.